Last Updated: June 26, 2025
By accessing or using Whole Gene Health, LLC's services (“Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use our Services. These Terms constitute a legally binding agreement between you and Whole Gene Health, LLC.
Whole Gene Health, LLC provides genetic analysis services that interpret raw DNA data from third-party genetic testing services (such as 23andMe or AncestryDNA) to generate personalized reports about genetic variants and general wellness information, including supplement suggestions. Our Services are for informational and educational purposes only.
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that:
You agree to provide accurate and complete information when using our Services, including valid contact information for report delivery.
You represent and warrant that you own the genetic data you upload or have obtained proper authorization to use it. You may only upload your own genetic data unless you have legal authority (such as parental rights for a minor child) to upload another person's data.
You agree NOT to:
IMPORTANT: Whole Gene Health, LLC is NOT a medical service. Our reports and supplement suggestions are for informational purposes only and do NOT constitute medical advice, diagnosis, or treatment. You should always consult with qualified healthcare professionals before making any health decisions or starting any supplement regimen. See our full Medical Disclaimer for more information.
All prices are listed in US dollars and are subject to change. The current price will be clearly displayed before you complete your purchase.
Payments are processed securely through our third-party payment processor. We do not store your complete payment card information.
We offer a 30-day money-back guarantee. If you are not satisfied with your report for any reason, contact us within 30 days of purchase for a full refund. Refund requests should be sent to support@wholegene.health.
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, analysis methods, and software, are owned by Whole Gene Health, LLC and are protected by copyright, trademark, and other intellectual property laws.
You are granted a personal, non-exclusive, non-transferable license to use your generated report for personal purposes. You may share your report with healthcare providers but may not redistribute it commercially.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WHOLE GENE HEALTH, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICES.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
You agree to indemnify and hold harmless Whole Gene Health, LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from your use of the Services or violation of these Terms.
We reserve the right to modify, suspend, or discontinue the Services at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.
We may revise these Terms from time to time. The most current version will always be posted on our website. By continuing to use the Services after changes become effective, you agree to be bound by the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of [Your Jurisdiction].
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
These Terms, together with our Privacy Policy and Medical Disclaimer, constitute the entire agreement between you and Whole Gene Health, LLC regarding your use of the Services.
For questions about these Terms of Service, please contact us at:
Email: legal@wholegene.health
Address: [Your Business Address]